1. New wholesale customers of Green Thumb Nurseries (the “Company”) are on Cash and Carry payment terms. 

2. Net 30 Terms (i.e., purchases on credit) are granted solely at the discretion of the Company, based on a creditworthiness review and past payment history, as outlined in the Net 30 Agreement. Eligibility for Net 30 payment terms is to be agreed upon prior to on-site pickup or delivery.

3. The particulars of payment are dependent on whether the parties have agreed to Cash and Carry terms or Net30 terms and whether the products are picked up on-site or delivered by the Company: 

a) On-Site Pickup:

(i) Cash and Carry: payment is due at the time of pick-up.

(ii) Net 30: payment is due 30 days from the date of pick up, pursuant to the terms of the Net 30 Terms and Conditions. 

4. All accounts with Net 30 terms are due and payable 30 days from the date of delivery or pick-up. A 2% per month service charge (24% percent per annum) is charged to all overdue accounts. Accounts overdue 6 months+ are subject to collections and wholesale account cancellation. 

5. Partial or full payment holdbacks (for any reason) are not applicable to materials supplied to construction projects and are therefore strictly prohibited.

6. Invoice billing: When placing an order if the order/invoice is being re-billed the customer must in advance provide who is being billed, with address and phone number prior to invoicing, delivery or pickup. Once delivery or pick-up has occurred an invoice cannot be amended.  

7. All plant material is warranted alive, in good condition, and true to name when leaving the Company nursery. Any claims of unsatisfactory stock requires the customer to provide detailed documentation including photographs, description of the damage, and the circumstances surrounding the loss, along with any relevant documentation including purchase orders and/or invoices. 

8. Any claims for unsatisfactory stock must be submitted within ten (10) days of delivery or on-site pickup. Failure to notify the Company within this timeframe waives any right to refund or replacement.  Credit may be issued where approved by the Company conditional are our discretion

9. The Company is not responsible for trees or shrubs that have been handled or installed incorrectly. 

10. The Company is not responsible for any damage to products for reasons including, but not limited to, inclement weather conditions, animal damage, or any manner of lack of care (i.e., water, plant maintenance).

11. The Company shall not be liable for any indirect, incidental, or consequential damage arising from plant failure or defects.

12. Due to the high cost of preparing and assembling orders, cancellation of orders must be approved in writing by the Company. A restocking fee of 25% will apply.

13. Orders assembled and not picked up as scheduled ,may be subject to a 4% per month maintenance fee. 

14. All orders loaded and then postponed by the customer are subject to handling fees, labor and any other expenses incurred by the Company as a result.

15. All returns must be approved by the Company and received in writing within ten (10) days of receipt, whether by on-site pickup or delivery. The Customer is responsible for any return shipping costs unless the product was damaged or defective upon receipt and the product must be in the same condition as it was received from the Company.

16. All prices and availability are subject to change without notice and are not final until confirmed in an official purchase order or invoice.